Login Problems?

I filled out the registration form, but when I log in I see a message saying my email and password are incorrect.

  • Our site sends a confirmation email after your complete the registration form. Check your email inbox—there is probably a message from us waiting for you (look in your bulk, spam or junk folders, too). Simply click on the activation link and you'll be ready to go.
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I'm trying to register, but it says my email address is already in use.

  • It means you've already registered. If you can't remember your password, click here and we'll send you a temporary one. After you log in again, you can go to your profile information on the My Account tab and change it to a password you can remember.

I registered a while ago and forgot my password, but I don't use the same email address any more. How can I get a new password?

  • If you want to keep your old username (a good idea if you have purchased downloads or a paid subscription), please contact us and we'll change the address on your old account. We'll need to know your old email address and username or other identifying information, like your postal address.
  • You can register again with your new email address, but you won't be able to keep your old username and you may lose access to your purchased downloads and paid subscription.

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